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By Kelmscott Communications on 12/11/2014 3:00 PM

A few years ago I wrote about standing in your own line  (http://kelmscottcommunications.com/blog/lesson-vacation-stand-your-own-line). Well, this last week I had the unfortunate experience of spending a lot of time visiting a friend in the hospital. I will tell you right from the start that I had very low expectations; the hospital was old and in a part of town that made me feel uncomfortable.

By Kelmscott Communications on 12/4/2014 2:57 PM

On a recent trip to visit clients I was confronted with the ultimate reminder of how difficult sales has become. As I stepped into the conference room to meet with my client, she had her screen projected on the wall monitor showing a sea of unopened email, a conference table full of projects all mid-stream, and her salad in front of her, partially devoured.